Planado — field service management software

Do your employees perform field work
at your clients’ premises?

Planado makes your mobile workers’ jobs transparent
for you and your colleagues in the office! Planado will help your employees
work more efficiently and make your business more profitable.

The Dispatcher

Finds out immediately about any sudden issues occurring in field work. Coordinates changes to your schedule “on the fly”.

On their desktop

The Worker

Receives instructions
on what to do. Is accountable for the quality.

On a smartphone or tablet

The Client

Is informed when your workers arrive at site. Considering this, can easily plan their day.

Receives SMS-reminders

The Manager

Monitors the quality of the finished jobs. Keeps track of inefficient employees.

On their laptop, desktop or tablet

Language support

English

Field worker

Manager
Español

Field worker

Manager
عرب

Field worker

Manager
Français

Field worker

Manager
Português

Field worker

Manager
Čeština

Field worker

Manager
Suomalainen

Field worker

Manager
Български

Field worker

Manager
Azərbaycan

Field worker

Manager

Have a look at what
your business will be capable of with Planado

Without Planado

With Planado

Less control

You don’t know for sure where your workers are
You don’t know how much time they spent doing their job

Employees

More control

You know your workers’ current location
You have a full history of their actions and know the amount of time they spent on a particular task

Non-steady quality

You can’t monitor the quality of finished jobs
You don’t know whether your workers have completed all tasks or not

Quality

Consistent quality

Your workers’ photo reports will make it easier to maintain high quality of jobs
With the help of Checklists your workers won’t miss any steps of their jobs

Inefficient planning

You don’t have the ability to seamlessly change your schedule on the fly
Standard planning methods doesn’t always show the actual state of affairs

Planning

Practical planning

With the online planner your workers will be informed of any schedule changes
You can easily keep track of everything that you or your workers do

Poor client interaction

You don’t have economic means to remind your clients of an upcoming job
Your workers can’t notify your clients of the time of their arrival

Notifications

Productive client interaction

Planado will send out reminding messages to your clients whenever you want it to
Your clients will get notifications when your workers set off to their site

Manual reporting

Your workers have to deal with their paperwork manually
You have to go through the procedure of verifying your workers’ reports again and again

Record keeping

Automatic reporting

Your workers make and keep reports online
Reports are sent from the worker’s mobile app to your desktop web application
Automatic mileage tracking

Planado improves the efficiency of your business

A leading international company providing services in the field of management consulting,
McKinsey & Company, conducted a study on how the application of electronic job services
affects company’s numbers

-10^%

fewer canceled jobs when your employee is already at the client’s door

-20^%

fewer unnecessary trips to your client’s premises

-50^%

fewer calls from your clients asking when your employees will arrive

+35^%

higher performance quality of your field workers

+20^%

faster response time to urgent requests

Planado is the first online field service management software that not only offers companies GPS monitoring, but also assists them in integrating a company-wide quality standard.

Planado provides a revolutionary way for businesses to cut back expenses on communication and boosts employees’ efficiency and performance.